These terms of use govern your access to and use of the Hut & Tide website at www.hutandtide.co.uk and the services we provide through it. By using our platform, you agree to these terms. If you do not agree, please do not use the site.
Hut & Tide is operated by [Company Name], registered in England and Wales under company number [number], with its registered office at [address].
In these terms, "we", "us" and "our" refer to Hut & Tide. "You" refers to any person who uses the platform, whether as a renter looking to hire a beach hut, or as an owner listing a hut for hire.
You must be at least 18 years old to create an account or make a booking on Hut & Tide. By creating an account, you confirm that you are at least 18 and that the information you provide is accurate and complete.
You are responsible for keeping your account credentials secure. If you become aware of any unauthorised use of your account, please contact us immediately at [email protected].
You agree not to use the platform for any unlawful purpose, to interfere with its operation, or to attempt to access areas of the platform that are not intended for you.
Hut & Tide acts as a marketplace connecting beach hut owners with renters. When you book a beach hut through our platform, you are entering into a hire agreement with the hut owner, not with Hut & Tide.
Each listing shows the facilities included, the access arrangements, the cancellation policy and the price. It is your responsibility to check these details before you book. If you have questions about a listing, you can message the owner through the platform before making a booking.
Once a booking is confirmed, you will receive check-in instructions and key collection details by email. Please follow these instructions carefully and return the key by the time stated.
If you list a beach hut on Hut & Tide, you confirm that you have the legal right to hire it out and that doing so complies with your council licence, lease or ownership terms.
You are responsible for the accuracy of your listing, including the photos, description, facilities, access information and pricing. Listings must meet our minimum quality standards, which include a minimum number of photos and a completed facilities checklist.
Where your council imposes subletting restrictions (such as annual day caps, maximum charges or residency requirements), the platform will apply these rules to your listing. It is your responsibility to select the correct council area and licence type during listing creation.
All payments are processed through Stripe. Renters pay the full booking amount at the time of booking, including any deposit. Hut & Tide does not store card details on its own servers.
Owners are charged a commission of 12% on each completed booking. This commission is deducted from the booking amount before the remainder is transferred to the owner's bank account. Payment processing costs are included in the commission.
There are no listing fees, monthly subscriptions or sign-up costs for owners.
Each listing has a cancellation policy chosen by the owner (flexible, moderate or strict). The applicable policy is shown to the renter before they book.
If a renter cancels within the terms of the policy, the refund is calculated and processed automatically. If a cancellation falls outside the policy terms, the owner's cancellation rules apply.
Hut & Tide may issue refunds at its discretion in exceptional circumstances, such as where a hut is materially different from its listing description or where the owner fails to provide access.
Where a listing includes a deposit, the deposit amount is collected from the renter at the time of booking and held by the platform.
After the hire period ends, the owner has a set window (typically 24 to 48 hours) to report any damage with supporting photos. If no damage is reported, the deposit is returned to the renter automatically.
If damage is reported, the renter is notified and given the opportunity to respond. If both parties cannot agree, Hut & Tide will review the evidence and make a decision. This decision is final.
You retain ownership of any content you upload to the platform, including photos, descriptions and reviews. By uploading content, you grant Hut & Tide a non-exclusive, royalty-free licence to use, display and distribute that content on the platform and in marketing materials.
You must not upload content that is misleading, offensive, unlawful or that infringes the rights of any third party. We reserve the right to remove content that breaches these terms.
Hut & Tide provides a platform for connecting beach hut owners with renters. We are not a party to the hire agreement between the owner and the renter, and we are not responsible for the condition of any beach hut, the conduct of any user, or the outcome of any booking.
We take reasonable steps to verify owners and listings, but we do not guarantee the accuracy of any listing or the suitability of any hut for your purposes.
Our liability to you is limited to the amount of commission we have received in connection with the relevant booking. We are not liable for indirect or consequential losses.
You may close your account at any time by contacting us. Any outstanding bookings or payouts will be processed before your account is closed.
We may suspend or terminate your account if you breach these terms, if we receive complaints about your conduct, or if we reasonably believe your use of the platform is harmful to other users or to Hut & Tide.
We may update these terms from time to time. When we do, we will update the "last updated" date at the top of this page. If the changes are significant, we will notify you by email or through the platform. Your continued use of the platform after changes are published means you accept the updated terms.
If you have questions about these terms, please contact us at:
Hut & Tide
Email: [email protected]